Netsync Support

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Scheduled E-mail Maintenance

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On Saturday, July 25th, 2015, we will be performing mail server upgrades across our mail platform.  Our maintenance window will be between 12:00AM and 6:00AM.  During that time, there may be brief interruptions in mail service as the servers will be rebooted after the upgrade.  If your e-mail service has not restored by the end of the maintenance window, please give us a call at 716-672-5100 or toll-free 1-800-642-4294.

New Webmail Interface

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Dear Netsync Customers,

As we have been making you aware, changes are coming to Netsync E-mail.  The first change revolves around updating e-mail settings on your e-mail clients.  If you need more information about that, please take a look at our Google Apps/E-mail Migration section of our website.  One of the other major changes happening is the webmail interface.  Users who access their e-mail by going to will see a change in the way webmail looks.  We wanted to give you a sneak peek on what the new interface looks like.  You can see it in the screenshots below.  We'll be moving to the new webmail experience on the week of December 1st, 2014.  If you have questions, please give us a call at 1-800-642-4294 and speak with our tech support team, send us an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or stop by a Netsync Store, and we'd be happy to answer any questions you may have.



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Welcome to the Netsync Support page.  Here you will find many tutorials and guides that can help you.  Please feel free to utilize all the resources that are available here, and if there's anything you don't see, then let us know, and we'll make a guide for it.  You can get in touch with us by going to our Contact Us page.



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